Collect More Feedback and Close the Loop within Minutes with Ovation.
Easily Build Real Relationships with Your Customers.
To them, it’s like texting a friend. To you, it’s an app with everything you need in one place.
See a timeline of your customer’s interactions so you don’t miss critical context.
Smart tags let you respond quickly, while staying personalized.
Instantly send out a coupon or promotion to bring customers back after a bad experience.
Loved by local businesses everywhere.
At first I wasn’t sure if this would help me, but I was blown away. Just the ability to reach out to unhappy guests is worth every penny!
It has helped! We get more traffic and we’re hearing what we need to improve on. It’s been helpful to get both negative and positive feedback so that we know how to improve.
We wouldn’t use anything else besides Ovation. It is the easiest and least expensive avenue to move the needle. Within 4 weeks we saw an increase in sales and moved to the top spots on Google!